Privacy policy

Privacy Policy

By using our website, you (the visitor) consent to third parties processing your IP address to determine your location for currency conversion purposes. You also agree to have this currency stored in a session cookie in your browser, which is a temporary cookie that is automatically removed when you close your browser. This allows the selected currency to remain consistent as you navigate our website, ensuring that prices are displayed in your local currency.

Section 1 – Why We Need Your Information

When you make a purchase from our store, we collect personal information such as your name, address, and email address as part of the buying process. Additionally, when you browse our store, we automatically receive your computer's IP address, which helps us understand your browser and operating system.

Email Marketing (if applicable): With your permission, we may send you updates about our store, new products, and other relevant information.

Section 2 – Consent

How do we obtain your consent?
When you provide personal information to complete a transaction, verify your credit card, place an order, arrange delivery, or return a purchase, we assume you consent to our collection and use of that information for those specific purposes. If we seek your information for a secondary purpose, such as marketing, we will either request your explicit consent or give you an option to decline.

How can you withdraw your consent?
If you change your mind after opting in, you may withdraw your consent for us to contact you or continue collecting, using, or disclosing your information at any time by reaching out to us.

Section 3 – Disclosure

We may disclose your personal information if required by law or if you violate our Terms of Service.

Section 4 – Orders & Payment

Our store is hosted by WooCommerce, ensuring that your information is protected and encrypted during the order process.

Payment:
Totwoo accepts payments through PayPal. All your orders and information are safeguarded by PayPal’s payment technology.

Section 5 – Third-Party Services

In general, third-party providers will only collect, use, and disclose your information as necessary to perform the services they provide us. However, some third-party service providers, like payment gateways and transaction processors, have their own privacy policies regarding the information we share with them for your purchase-related transactions. We encourage you to review their privacy policies to understand how your personal information is handled.

Note that some providers may be located in different jurisdictions than you or us. If you engage in a transaction involving a third-party provider, your information may be subject to the laws of those jurisdictions. For example, if you are in Canada and a payment gateway in the U.S. processes your transaction, your personal information may be subject to U.S. laws, including the Patriot Act.

Once you leave our store's website or are redirected to a third-party site or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links:
Clicking on links within our store may direct you away from our site. We are not responsible for the privacy practices of other sites and recommend that you review their privacy statements.

Section 6 – Security

We take reasonable precautions and follow industry best practices to protect your personal information from being lost, misused, accessed, disclosed, altered, or destroyed. If you provide us with your credit card information, it is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. While no transmission method over the Internet or electronic storage is 100% secure, we adhere to all PCI-DSS requirements and implement additional industry standards.

Section 7 – Cookies

Our website may use cookies to improve performance and services. These cookies may store session IDs, user sources, items in your cart, and other data to enhance your experience.

Section 8 – Age of Consent

By using this site, you affirm that you are at least the age of majority in your state or province, or that you are the age of majority and have given consent for any minor dependents to use this site.

Section 9 – Changes to This Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes will take effect immediately upon posting on our website. If we make significant changes, we will notify you here so you are aware of what information we collect, how we use it, and the circumstances under which we may use or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners to continue selling products to you.

Questions and Contact Information

If you would like to access, correct, amend, or delete any personal information we hold about you, register a complaint, or seek more information, please contact us via our contact page.